Terms and Conditions
Terms and Conditions
Welcome to Metrion! These Terms and Conditions ("Terms") govern your use of Metrion's SaaS platform, which enables data tracking and integration with third-party services. By using our platform, you agree to comply with these Terms.
1. Definitions
• "Metrion" refers to the SaaS platform owned and operated by Metrion B.V.
• "User" refers to any individual or entity that accesses or uses Metrion.
• "Pixel" refers to the tracking mechanism implemented on the User’s website to collect data.
• "Personal Data" refers to any information relating to an identified or identifiable individual.
• "Third-Party Services" refers to services such as Google Ads that the User may integrate with Metrion.
2. Acceptance of Terms
By accessing or using Metrion, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the platform.
3. Services Provided
• Implement a tracking pixel on their website.
• Collect and store data in their own database.
• Transmit data (with appropriate consent) to third-party services such as Google Ads.
4. Data Collection & Privacy
• Users must ensure compliance with applicable data protection laws when collecting data.
• Metrion allows Users to track data with appropriate consent from their website visitors.
• Users may collect personal data only if explicit consent is provided by the visitor.
• Users may track anonymized data without cookie consent.
• Metrion is not responsible for how Users handle or store collected data in their own database.
5. User Responsibilities
• Implement the tracking pixel lawfully and ensure compliance with all relevant regulations.
• Maintain accurate and lawful consent records for data collection.
• Use Metrion only for lawful purposes.
• Not misuse, modify, or reverse-engineer Metrion's services.
6. Third-Party Integrations
• Users may choose to send collected data to third-party platforms such as Google Ads.
• Metrion acts as a data processor, facilitating data transmission but is not responsible for how third-party platforms use the data.
• Users are responsible for ensuring that data transfers comply with applicable regulations and third-party terms.
7. Service Availability & Limitations
• Metrion strives for high uptime but does not guarantee uninterrupted service.
• Metrion may modify or discontinue services at its discretion.
• Users acknowledge that data tracking and integration depend on external factors, including browser restrictions and third-party service changes.
8. Fees & Payments
• Some features of Metrion may be subject to fees, which will be clearly communicated to the User.
• Payments are due as specified in the pricing plans.
• Metrion reserves the right to suspend or terminate services for non-payment.
9. Intellectual Property
• Metrion retains all rights, title, and interest in and to the platform, including any software, trademarks, and content.
• Users are granted a limited, non-exclusive, non-transferable right to use Metrion in accordance with these Terms.
10. Disclaimer & Limitation of Liability
• Metrion is provided "as is" without warranties of any kind.
• Metrion is not liable for any damages resulting from the use of the platform, including but not limited to data loss, security breaches, or service interruptions.
• Users assume all responsibility for their implementation and use of Metrion.
11. Termination
• Metrion reserves the right to suspend or terminate User accounts for violations of these Terms.
• Users may terminate their accounts at any time, but no refunds will be issued for prepaid services.
12. Governing Law & Dispute Resolution
• These Terms shall be governed by the laws of [Your Jurisdiction].
• Any disputes shall be resolved through arbitration or in courts of [Your Jurisdiction].
13. Amendments
Metrion reserves the right to update these Terms at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated Terms.
14. Contact Information
For any questions regarding these Terms, contact us at:
Julianaplein 27
5211 BB 's-Hertogenbosch
The Netherlands
By using Metrion, you acknowledge that you have read and understood these Terms and agree to be bound by them.